PROVANTHIREX Money Back Guarantee Policy

At PROVANTHIREX, we are committed to ensuring customer satisfaction and confidence in our products. Our Money Back Guarantee policy is designed to provide you with peace of mind and a risk-free shopping experience. Please find the details of our policy below:

Eligibility

To be eligible for a refund under the PROVANTHIREX Money Back Guarantee, the following conditions must be met:

• The product must be purchased directly from PROVANTHIREX.
• The refund request must be made within 30 days of the purchase date.
• The product must be returned in its original condition, with all packaging, manuals, and accessories included.

Non-Refundable Items

PROVANTHIREX does not offer refunds on the following items:

• Gift cards
• Downloaded software products
• Products that have been damaged or altered after delivery

Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team at support@provanthirex.com to request a Return Merchandise Authorization (RMA) number.
2. Once you receive the RMA number, securely package the item and include the RMA number inside the package.
3. Ship the product to the address provided by our customer service team. Please note that the customer is responsible for return shipping costs unless the product is defective.
4. Upon receipt and inspection of the returned product, PROVANTHIREX will process the refund to the original payment method within 7-10 business days.

Contact Us

If you have any questions or concerns regarding our Money Back Guarantee policy, please do not hesitate to contact our customer support team at support@provanthirex.com. We are here to assist you and ensure your satisfaction with PROVANTHIREX.

Thank you for shopping with PROVANTHIREX, where customer satisfaction is our top priority.